Privacy Policy
Last Updated: October 22, 2025
At CFM Solutions, LLC, a Texas limited liability company located at 2364 Highway 287 N Ste 113, Mansfield, TX 76063, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you engage with our services, including security consultations, emergency management, or communications via phone, email, or SMS. This policy applies to clients, employees, and other individuals who interact with us and incorporates by reference our Text Message Service Privacy Policy.
1. Information We Collect
We collect the following types of information:
Personal Information: Name, phone number, email address, mailing address, or other contact details provided during service agreements, employment onboarding, or direct communications.
Service-Related Information: Details related to security or emergency management services, such as job site details, schedules, or consultation notes.
Communication Data: Records of phone calls, emails, or SMS messages for operational coordination, including opt-in consent for SMS.
Automatically Collected Data: Limited technical data, such as IP address and browser type, if you visit our website or interact with our online systems.
2. How We Use Your Information
We use your information to provide and manage security and emergency management services, communicate with you by phone, email, or SMS for operational purposes, comply with legal obligations, and improve our services.
We do not use your information for marketing or promotional purposes unless explicitly agreed upon in a separate contract.
3. How We Share Your Information
We may share your information with trusted service providers who assist in delivering our services, as required by law, or in the event of a business transfer. We do not sell or share your personal information with third parties for marketing or promotional purposes. SMS opt-in data and consent records are not shared with third parties, except as required for service delivery.
4. Data Security
We implement reasonable physical, technical, and administrative safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.
5. Your Choices
You may request access to or updates of your personal information by contacting support@cfmsolutions.org. For SMS, reply STOP to opt out. For other communications, contact us to unsubscribe.
6. Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes, typically no longer than 7 years after the end of our relationship unless otherwise required by law.
7. Third-Party Links
Our website or communications may include links to third-party sites. We are not responsible for the privacy practices of those sites.
8. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors.
9. Changes to This Policy
We may update this Privacy Policy periodically by posting the revised version on our website.
10. Contact Us
CFM Solutions
2364 Highway 287 N Ste 113
Mansfield, TX 76063
Email: support@cfmsolutions.org
Phone: (817) 674-7244